Qualita' e miglioramento
The 'Quality Team', which represents each sector of the Institute, in concert with the General Directorate, has reviewed company organization in the light of the best practices envisaged by ISO standards.
GIOVALE Edoardo, POLO Alessandra
MAGISTRIS Alessandra, FERRERA Maria Rita, AIMARETTI Daniela, ALBANESE Angela, BALLARI Anna Maria, BOLLINO Paola, BONA Francesco, BRUNO Michela, BRACCO Christian, CAMPANELLA Delia, CARAVELLI Daniela, CORROPPOLI Alessandro, CROSETTI Erika, DAGHERO Mauro, DECLAME Nadia, DI SPIRITO Davide, ENRICO Fiorenza, FASOLO Manuela, FERRERO Paolo, FESI Francesco, FOGLIO Federico, GALLIZIOLI Simona, GARIBALDI Elisabetta, GAROFANO Giuliano, GEUNA Elena, GIACONE Elena, GIOENI Luisa, GIULIANI Luigi, GIOVALE Edoardo, GUALTIERI Alfonso, LEONE Francesco, MALDI Elena, MANGIONI Monica, MARCHESE Rosella, MARTA Alessandra, MORGANA Paolo, MUSCIO Elisa, PELLEGRINO Annamaria, PENDUZZU Giovanni, PIAZZOLLA Vincenzo, POLLATO Katia, RACCA Manuela, SAROTTO Ivana, SAVOJARDO Maurizio, SIGNORI Cesarina Gabriella, TORRISI Patrizia, VALENTI Laura, VIGLIANI Carlo Stefano, ZOLLESI Germana
The Institute has received ISO 9001:2015 certification for all company processes.
The commission of experts from the body Bureau Veritas, has certified the quality of all company processes concerning both care and research and has highlighted the following:
- Strong commitment from top management.
- Strong orientation towards patient care.
- Motivation and participation of staff
- Availability of resources and care in management thereof.
- Excellent quality of basic, translational and clinical research.
Attaining Stage 6 designation indicates that this hospital has achieved a high degree of clinical automation that is incorporated into the patient care services it delivers
This hospital is able to provide the highest levels of patient safety and quality outcomes for the care it provides to its patients.
Awarded in Riga, May 2015 by HIMSS Europe
Renewed in Candiolo, December 2017 by HIMSS Europe
La customer satisfaction eseguita presso l'Istituto di Candiolo evidezia che il 99,3% dei pazienti è più che soddisfatto del trattamento ricevuto2016
Knowing the level of service which we offer our patients is essential.
Through SMILE IN, a Customer Experience service which serves to understand people's real level of satisfaction, you can deliver your opinion through 4 smiles:
- On devices located inside our facility.
- Following this link where you can also leave a comment
Your assessment is important because it helps us to understand how to improve.
We thank you for your participation!